Home | Products | Manuals | Compatibility List | About Us | Contact Info




"Telecommunication Products to solve Telecommunication Problems"

About Us

 

Who is Skutch Electronics?

 Skutch Electronics, Inc. has been successfully designing and building telecommunication equipment for 40 years. Skutch was established in 1977.  We have a product line of approximately 50 products.  We design, build, service and supply high quality telephone support for all of our products at our facilities in Roseville, California.

  We believe in the products that we build and we stand behind them.  In fact, we still repair some Skutch products that we sold over 14 years ago.  When you buy a Skutch product, you can rest assured that you will be able to get support on the product for years to come.

30 Day Money Back Guarantee

If you are not 100% satisfied, for any reason, with your Skutch product, simply return the product to us within 30 days from the delivery date, in new unmarked condition, prepaid, insured and with all of it's original parts and instructions.  When we receive the unit we will credit your credit card account, or send you a refund check, for 100% of the unit cost, not including any shipping charges.  Software is supplied with a free 30 day trial period.  There are no refunds on software packages.

One Year Limited Warranty

SKUTCH products are warranted against defects for a period of one (1) year from the date of the original invoice.  Within this period, we will repair it without charge for parts and labor.  To obtain warranty service the product must be returned, at the customer's expense, to SKUTCH Electronics, along with a copy of the original invoice.  After the unit has been repaired, SKUTCH will ship the PRODUCT back via UPS GROUND service at our expense.  If any other form of return shipment is requested, the customer will pay for 100% of the shipping cost.

This Warranty does not apply if, in the sole opinion of SKUTCH Electronics, the PRODUCT has been damaged by lightning or any other Acts of God, or by accident, misuse, neglect, or improper packing, shipping, modification or servicing by other than an authorized SKUTCH Service Center.

EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS OR BENEFITS, INDIRECT, SPECIAL OR CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF THIS WARRANTY OR OTHERWISE.

This warranty only applies to products sold within the United States and it does not apply to software packages.

High Quality Technical Support

When you buy a Skutch product you are not alone.  We supply technical support from 7:30 a.m. until 4:30 p.m., Pacific Time, Monday through Friday, excluding holidays.  During that time a technician is always available to answer any questions that you might have.  You will NOT have to wait 30 minutes On Hold for our support!

All of the documents on our web site were created with Adobe Acrobat 4.0 in PDF format and can be viewed with Adobe Acrobat Reader.  If you do not currently have a version of Adobe Acrobat Reader, or you only have an earlier version, just click on the "Get Acrobat Reader" button below to download your free copy.

TO PLACE AN ORDER: CALL 916-786-6186

email: orders@skutchelectronics.com

Skutch Electronics, Inc.
© Copyright 1977- All Rights Reserved.